Refund policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns of purchases made on this site within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

• Custom, special order, and items marked "final sale" cannot be returned or exchanged.
• Returned items must have tags and labels still on and be returned in original product packaging.
• Returned items must have no visible signs of wear or use.

To start a return, please follow the instructions on this page.

Once your items are received at our facility, please allow 7-10 business days to process your refund or store credit.

If you have questions about initiating a return, please reach out to us via email at sales@americanvalve.com or call us at (800) 645-0101. We're available M-F 9am-5pm US Eastern Time.